Returns & Cancellations

You don’t need to register beforehand or remember a password. Use the email address you entered at checkout to securely access your orders.

  1. Select Find my order below.
  2. Enter the email address used for your purchase.
  3. Check your inbox for a one-time verification code and enter it to continue.
  4. Open your order. If it’s eligible, follow the available prompts to request a return or cancellation.

Return requests are for delivered items. Cancellation requests are for items that haven’t shipped. Available options depend on your order’s status and our return and cancellation rules. Submitting a request does not guarantee approval. If you don’t see an option or need help accessing your order, please contact us.

Find my order